INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Communications

When you use the Website or send emails or other data, information or communication to East African roofing systems Ltd, you agree and understand that you are communicating with East African roofing systems Ltd through electronic records and you consent to receive communications via electronic records from East African roofing systems Ltd periodically East African roofing systems Ltd may communicate with you by email or by such other mode of communication, electronic or otherwise.

can i pay in installments?

Yes You can, At East African roofing systems, we understand that quality roofing and Building solutions are a financial commitment. Therefore, we are offering a variety of convenient payment options to better suit your needs, so that we can provide you with the best solution for your home.

Call/WhatsApp us on  +256741053146 to find out the details of our promotions, payment options, and how they can be combined to create a payment solution that is convenient for you.

What about damaged or lost during delivery, or are wrong?

In the unfortunate case of items damaged or lost during delivery, or the wrong items sent, we will arrange to have the items picked up and new replacements sent at no cost to you. To report damaged, lost, or wrong items, just click on the My Account link at the top of the page. Find the order that was damaged and click on it. Choose the Trouble with My Order link.

Do you provide transport for clients?

Unfortunately  we don’t provide transport for our client but we have trucks for hire if your taking more than 10 tonnes within Kampala.

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